Hi, I am Ian, a Property & Facility Management professional based in Nairobi, Kenya, with a strong background in real estate operations and client service. As Facility Manager at Pam Golding Properties, I oversee daily operations, lease renewals, vendor contracts, and tenant–landlord communications with a sharp eye for detail and a commitment to excellence. My experience across both facility and property management gives me a holistic perspective on the industry, allowing me to anticipate challenges and deliver seamless solutions. What sets me apart is my ability to blend operational precision with empathetic negotiation, ensuring that every client feels valued while processes remain efficient and effective.
Beyond my professional role, I am passionate about building trust, fostering harmony, and driving long-term satisfaction for all stakeholders. I believe tenacity, clear communication, and proactive problem-solving are the cornerstones of outstanding service. Outside of work, I recharge through adventure sports, travelling, and cooking, interests that keep me curious, energized, and open to new experiences. Whether I’m managing complex property needs or exploring new horizons, I bring the same spirit of adaptability, excellence, and relationship building that defines both my career and my personal life.