Carol Reynolds

Hi, I"m Carol Reynolds, real estate entrepreneur and Area Principal of the Pam Golding Properties' Durban North & Umhlanga franchise. I have more than 30 years of experience in the property industry and I still wake up every day excited about the incredible diversity of real estate - from renovating and decorating to investing, speculating and developing.  

My journey with Pam Golding Properties began in 1994, while I was completing my LLB degree. In 1996, I was fortunate enough to be crowned Miss Universe South Africa, which tokk me imto modelling, television, travel, eventing and public speaking. While that experience opened up many doors for me, and was a wonderful interlude, I yearned for a more grounded career and my love of property led me back to my real estate roots.

I joined Pam Golding Properties in 2000 as an estate agent in Hout Bay, before relocating to Durban in 2008. I subsequently moved into business ownership and, together with my business partner, Gareth Bailey, now lead Pam Golding Properties Durban North & Umhlanga, with offices serving  Durban North, La Lucia, Umhlanga and Umdloti.

My academic background has played an important role in shaping my approach to business and leadership. I hold a Bachelor of Social Science majoring in Law and Psychology, a Bachelor of Laws, an Honours Degree in Psychology, a Post Graduate Diploma in Business Management, and a Master's Degree in Psychology, as well as an NQF8 qualification in Real Estate. This combination of law, psychology, business management and property, has given me a braod and practical skill set equipping me to support my agents with everything from contracts and sales to the softer human skills that are the hallmark of our prestigois brand. 

I am a strong advocate for continuous learning and self-development, always looking for opportunities to grow, learn and evolve. I believe that great businesses are ultimately built around great people, so I find it extremely rewarding to unlock high-performance teams and watch my agents build successful and sustainable careers in real estate. Our office, Pam Golding Properties Durban North & Umhlanga, was named National Office of the Year (Franchise, Large) in 2020, 2024 and 2025, and has been Regional Office of the Year by sales value for ten consecutive years, from 2017 to 2026. These achievments reflect the strength, consistency and commitment of our team. 

I am equally proud to represent Pam Golding Properties, a brand with a long-standing reputation in the South African property market. Pam Golding Properties has been awarded Best Real Estate Agency in South Africa 16 times at the International Property Awards, and best International Real Estate Agency fives times, most recently 2024-2025.

Outside of property, I am a mother of two and value quality time with family and friends. I am also a 500-hour qualified yoga teacher with a foundation in Hatha, Vinyasa and Yin Yoga, and I currently teach at Virgin Active. My hobbies include  interior design and renovating properties - so even when I'm not at my desk, I'll be immersed in a property project!

After more than three decades in real estate, I remain genuinely excited about property as an industry and as an asset class. I love the creativity of property, the relationships it creates and the opportunity to help people navigate important decisions about buying, selling, renting, investing or developing property in Durban North, La Lucia , Umhlanga and Umdloti.

My philosophy is simple: "Quit talking and start doing." I believe in taking action, building long-term relationships and creating value for the people and communities I serve.